Wednesday, January 25, 2012

Exercise: What is Outsourcing?

Goal
Come up with a working definition of Outsourcing.

Instructions
1. Ask members of the class to define outsourcing or give examples of global sourcing. (3 minutes)
2. Write down and display this list of definitions and examples.

Definitions
  • "Outsourcing is the procurement of goods and services from external suppliers" (Mol, 2007)
  • "Sourcing is the act through which work is contracted or delegated to an external or internal entity that could be physically located anywhere." (Oshri et. al, 2009)
  • "Outsourcing is defined as contracting with a third service provider for the management and completion of a certain amount of work, for a specified length of time, cost, and level of service." (Oshri et. al, 2009)
  • ...
  • ...

Examples
  • ...
  • ...
  • ...
  • ...

Comments: There are no wrong answers, just build up a list, tabulate and provide back to the class

References:
Mol, M.J. Outsourcing: Design, Process and Performance Cambridge University Press, 2007.
Oshri, I., Kotlarsky, J., and Willcocks, L.P. The Handbook of Global Outsourcing and Offshoring Palgrave Macmillan, 2009, p. 266.

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